Euna Solutions Zero-Touch Onboarding with Azure Automation
The Challenge
Disconnected Systems and Manual Bottlenecks
Euna Solutions, a North American leader in public sector SaaS, was struggling with a brittle onboarding process built on MuleSoft integrations. The workflow relied on fragile connectors and human intervention, slowing down user provisioning and placing unnecessary burden on internal IT teams.
New hires needed access to systems like BambooHR, Dayforce, Entra ID, and JIRA, but provisioning was inconsistent, lag-prone, and difficult to audit. The result was hours of manual work, missed onboarding SLAs, and operational risk every time a new employee joined the organization.
Euna needed to modernize its provisioning engine without compromising data privacy or control. The new solution had to be fast, observable, secure, and compliant, with zero tolerance for storing PII outside approved systems.
Our Solutions
An Azure-Hosted Automation Layer, Built for Scale
BITSUMMIT designed and delivered a successful proof of concept that replaced the brittle MuleSoft integration with a fully automated, event-driven architecture. The solution connects HR, identity, and access systems in real time without storing a single byte of user data.
Following the success of the POC, the full production deployment is now in progress.
System Integration and Workflow Design
- Replaced legacy MuleSoft connectors with webhook-driven Azure Logic Apps
- Built real-time integrations with BambooHR, Dayforce, Entra ID, and JIRA
- Designed system logic to route approvals, flag exceptions, and maintain SLAs
Security and Compliance Architecture
- Ensured no PII is stored on BITSUMMIT infrastructure at any point
- Implemented secure token handling and role-based permission scopes
- Integrated audit-friendly change logging and status tracking
Provisioning and Automation
- Automated account creation and role assignment across all connected systems
- Built reusable logic with retry workflows, conditional triggers, and rollback support
- Enabled scalable zero-touch provisioning for new hires
Observability and Handoff
- Developed centralized dashboards for operational visibility
- Prepared runbooks and documentation to support IT handoff
- Aligned post-launch support and training plans for internal teams
The Results
Validated Outcomes and Active Rollout
- Successful POC completed on schedule with full stakeholder alignment
- Real-time automation confirmed across all key systems
- 80 percent estimated reduction in IT workload based on modeled flows
- Zero PII stored on BITSUMMIT infrastructure
- Full production implementation now underway with audit-ready architecture
Why BITSUMMIT?
BITSUMMIT delivered automation that moves at the speed of growth:
- Assessed existing bottlenecks and risk vectors across HR and IT
- Rebuilt the onboarding engine for speed, security, and scale
- Designed workflows with clean logic, clear ownership, and compliance in mind
- Empowered Euna’s teams with tools, dashboards, and training to own the process
- Delivered enterprise-grade automation without enterprise overhead
If you're still relying on manual provisioning or brittle integrations, now is the time to upgrade.
BITSUMMIT builds automation that is fast, flexible, and audit-ready from day one.
Let’s modernize your onboarding engine.
