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Data and AI
June 27, 2025

Field Notes: The AI Clarity Crisis

Haseeb Minhas
5 min read

It's Friday morning as I write this. What a week

Three AI meetings. Three different organizations. Three identical train wrecks.

 

An insurance executive spending 20 minutes explaining they need AI to "do AI things better." A city official nodding seriously while saying they want to "revolutionize citizen engagement through intelligent automation" (translation: they have no clue). And a healthcare admin who kept repeating "we need AI for patient outcomes" without defining what that actually means.

Here's the brutal truth – everyone's chasing AI, but nobody knows what they're actually chasing.

It's like watching a gold rush where nobody brought a shovel.

So I did what any sane consultant would do: I built something to cut through the BS. Call it the "AI Matrix" –but forget everything you think you know about frameworks. This isn't another consultant's wet dream filled with buzzwords and fancy diagrams.

This is a reality check that actually works.

If you're tired of AI meetings that feel like expensive therapy sessions where everyone talks about their feelings but nothing gets done, keep reading. Because what I'm about to share will either save your career or get you fired for being too honest.

 

1. Where Am I? (Current State Assessment)

Most discussions start with "What can AI do?"

Congratulations. You just failed the first test.

Here's where smart people actually start: "Where are we hemorrhaging money on stupid shit?"

Because AI isn't about collecting digital trophies. It's about finally fixing the expensive disasters you've been ignoring for years.

Let me show you something that'll make you angry.

Picture your best salesperson. Six-figure closer. Rainmaker. Now imagine them spending Tuesday afternoon playing detective on LinkedIn, hunting down the CEO's college roommate to"personalize" an email.

You're paying a Ferrari to deliver pizza.

Your account managers are drowning in:

  • Corporate stalking missions (LinkedIn deep-dives) 
  • Email archaeology (digging through digital gossip) 
  • Frankenstein briefings (copy-pasting from 12 different sources) 
  • Writing the same brain-dead intros that nobody reads anyway

Here's what's really happening: You've turned your closers into glorified research assistants.

This is corporate insanity disguised as"being thorough."

The damage? Choose your nightmare:

  • 20+ hours weekly on buys work that a teenager could automate
  • $50k/month bleeding out because your team maxed out at human speed
  • Star performers updating their LinkedIn because they're dying inside.

This isn't some theoretical case study. This is your competition eating your lunch while you're still playing office.

And if you're not measuring this pain? You're funding their victory party.

 

2. Where Do I Want to Go? (Define Outcomes)

If "Where Am I?" exposes the wound, then this stage is about deciding whether you want to actually heal or just slap a Band-Aid on it and hope for the best.

The absolute worst thing you can say here is: "We just want to experiment with AI."

Stop. Right. There.

Experiments are what broke consultants do when they don't have real problems to solve. Outcomes are what winners use to steal market share.

Let's get brutal about our sales team example.

That AI agent isn't just a "time-saver" – it's a competitive weapon. Here's what victory looks like:

  • 2x the client intel your competitors are still googling manually
  • 30% faster onboarding (while your rivals train people for months) 
  • 15% conversion boost because you actually know who you're talking to
  • 10 hours weekly of human brainpower unleashed from digital slavery

Now you've got numbers that make CFOs write checks.

But here's the dirty secret about ROI conversations: Most executives asking "What's the ROI?" are really asking "Are you about to burn our money on shiny garbage?"

If you can't answer that in 30 seconds, you're toast.

Cut through the noise with these killers:

  • Direct financial impact: Does this grow revenue, kill churn, or slash costs? 
  • Speed to domination: Do we reach goals faster, with fewer people, or both? 
  • Competitive moat: Will this give us an edge our competitors can't copy?

Answer these fast, or watch your AI budget get redirected to the office coffee machine.

Because in the end, clear outcomes separate the winners from the "still figuring it out" crowd.

 

3. What's the Terrain? (Know Your Constraints)

You've got a bleeding problem. You've defined victory conditions.

Now comes the fun part: "What's going to murder this project in its sleep?"

Because good strategy isn't just about your brilliant vision. It's about the landmines you can't see coming.

As someone who builds AI solutions for a living, let me tell you: The constraint you ignore is the one that kills you.

Let's revisit our sales AI agent fantasy.

On paper? Auto-generating client dossiers by connecting to CRM, email, and web data sounds like pure magic.

In reality? Welcome to bureaucratic hell:

  • CRM access locked behind IT's paranoid permission maze
  • Email data wrapped in privacy policies written by lawyers having nightmares
  • Web scraping that violates terms of service faster than you can say "account banned" 
  • Your team couldn't integrate a coffee machine API, let alone deploy AI agents.
  • Your AI vendor's lawyers won't touch your security requirements with a hazmat suit

Picture this: You're £200k deep, six months in, and your legal team drops the kill switch because "nobody told us about the data compliance issues."

The risk isn't the problem. The surprise is.

Unacknowledged constraints don't just kill projects – they kill careers, budgets, and any chance of getting a second shot at AI transformation.

Here's the brutal truth: Every constraint you pretend doesn't exist is a future "I told you so" moment waiting to happen.

Smart operators map the minefield before they start walking.

 

4. Choose Your Path (Strategy First)

This is where you stop being a dreamer and start being dangerous.

You're shifting from "we should do something with AI" to "this is the hill we're willing to die on."

Skip this step? Kiss your budget and reputation goodbye.

Here's the uncomfortable truth: Most AI projects fail because people aim for the wrong target.

Every AI project falls into one of three buckets, and picking wrong is expensive:

  • Automation: Remove work (boring but bulletproof) 
  • Augmentation: Support work (requires actual thinking) 
  • Transformation: Rethink work (career-maker or career-killer) 

The fatal mistake? Everyone reaches for transformation when all they need is automation.

Why? Politics. Ego. The seductive promise of being the visionary who "revolutionized everything."

Let's get real with our sales agent example:

Automation: Agent collects data, emails dossier. Boom. Done. (Saves time, zero drama)

Augmentation: Agent preps dossiers AND suggests pitch angles from past calls. (Adds brain power, humans still captain the ship)

Transformation: Replace your entire sales prep with autonomous AI outreach. (Replaces workflows, demands blind faith, makes or breaks careers)

Each path has different stakes:-

  • Automation is fast, cheap, and safe (boring wins) 
  • Augmentation needs training and validation (smart money bet) 
  • Transformation is the bet-the-company territory (enterprise value rocket fuel or catastrophic failure)

Pick the wrong bucket, and you'll be explaining the crater to your board.

Know which war you're actually fighting.

 

5. Select Your Vehicle (Pick the Tech)

I'm not here to shill for any particular platform or start a religious war about which AI stack is "best." That's consultant theater.

But here's what I will tell you: The tech doesn't matter until you've mapped the mission.

Without that groundwork, choosing a tool is like buying a Lamborghini to deliver pizza. Sure, it looks impressive at the company demo. It's also expensive, impractical, and everyone will know you have no idea what you're doing.

Let's drag our sales example back in to reality.

You've committed to automating dossier prep. You're keeping it boring and bulletproof. Now for the questions that actually matter:

  • What systems need to play nice together? (CRM, Sharepoint, Email, LinkedIn) 
  • What data needs to be extracted, cleaned, and not embarrass you? 
  • Who has the veto power over this thing? (Sales? Compliance? Paranoid clients?) 

Based on your earlier soul-searching, are you hunting for:

  • A no-code tool that runs quietly in the background? 
  • An internal agent built on OpenAI or Claude APIs? 
  • Your own model trained on Hugging Face (because you hate sleep)?
  • A fully managed SaaS solution with enterprise hand-holding?

Each option will either save or destroy your sanity, but the enterprise reality check is brutal:

  • Can your infrastructure actually support it without crying? 
  • Will it survive your security team's interrogation?
  • Can your current team integrate it, or will you need to hire rocket scientists?
  • Will real humans actually use thing thing next Tuesday? 

Here's the uncomfortable truth: Don't choose the most powerful tool. Choose the least complex one that gets the job done.

Because in the real world, boring solutions that work beat impressive demos that crash.

 

6. Navigate & Measure (Track the Value)

Most AI projects don't die because the tech choked. They die because nobody remembered how to steer the damn thing.

Stephen Chin dropped a brutal truth bomb at the AI Engineering Summit: 30% of Gen AI projects will be abandoned by end of 2025.

Why? Not because of hallucinations or model drift or any of the technical boogeyman stories.

Because they never had a real business use case to begin with.

These projects were AI solutions desperately searching for problems to solve. And when reality hit? Game over.

The only antidote is ruthless tracking, learning, and adapting. No excuses.

Here's what a bulletproof AI rollout actually looks like:

  • Pilot with a small, brave team (not the entire organization) M
  • Measure what matters: usage, time saved, output quality (not vanity metrics)
  • Weekly reality checks with actual users (not just stakeholder theater) 
  • Pivot fast when needed. Scale only when proven. Not before.

And here's the final landmine that kills projects: accuracy expectations.

Everyone wants their AI to be perfect on day one. Here's the shock: It won't be. 

It'll make mistakes.Generate weird outputs. Miss obvious context. If you're expecting 100% accuracy from day one, you're setting yourself up for a very expensive disappointment.

Instead, define "good enough." Maybe 80% accuracy saves enough time to be worth it. Maybe occasional weird suggestions are fine if the overall quality improves.

Set realistic expectations early, measure the actual impact, and improve steadily.

Because sustainable AI adoption is a marathon, not a sprint to the demo.

 

You Don't Need More AI. You Need More Clarity.

Most execs think the competitive edge is AI capability. Wrong again.

It's AI clarity.

Know where you're bleeding money. Know what victory looks like. Choose your vehicle based on reality, not hype.

The companies winning with AI right now? They didn't start with the fanciest tech. They started with the hardest questions.

If you've made it this far, you're probably already asking better questions than 90% of your competitors. The remaining 10%? They're using frameworks like this to turn AI confusion into competitive advantage.

Here's the thing: Reading about the AI Matrix is one thing. Actually using it to cut through the noise in your organization? That's where the real work begins.

If you're ready to stop playing AI theater and start building something that actually moves the needle, we'd love to hear what you're wrestling with. Sometimes an outside perspective can spot the opportunities (and landmines) you're too close to see.

Hit us up at BITSUMMIT. We promise to skip the buzzwords and get straight to what might actually work for your business.

Enjoy your weekend.

Until the next one,

Haseeb

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