Microsoft Power BI

Azure Synapse Analytics serves as the orchestration powerhouse in our solutions, unifying data from disparate sources into a cohesive analytics platform. As Microsoft's enterprise analytics service, Synapse brings together SQL technologies, Apache Spark capabilities, and robust data integration pipelines—making it the ideal centerpiece for bridging Amazon Connect and Salesforce data.

The platform's unified workspace through Synapse Studio enables seamless management of complex data flows while providing both serverless and dedicated compute options to balance performance with cost-efficiency. By centralizing our transformation logic in Azure Synapse, we've created a scalable architecture that minimizes AWS customization while maximizing analytical capabilities.